SpeakingOf Help
Get chat live without turning setup into a project.
Start with the two conversations already created for your store: General community and Support. Then make the launcher live in your Shopify theme.
Launch your storefront chat
- Open SpeakingOf in Shopify Admin. On Home, turn on SpeakingOf if it is not already enabled.
- Enable the app embed in your live theme. Select Open theme editor, turn on the SpeakingOf app embed, then save the theme.
- Review the default spaces. Open Spaces to adjust General community and Support, or add a product, collection, page, article, or custom space when it is useful.
- Make it feel like your store. Open Storefront to set the launcher, layout, colors, copy, and access settings. Use the preview before saving.
- Test on your real storefront. Open the live theme in a private window, send a message, and confirm that it appears in Inbox.
Where to manage each workflow
Read the complete Admin guide for every SpeakingOf area. These are the places most stores use first.
Inbox
Reply to support conversations, change their status, add internal notes, and see order context when it is available.
Spaces
Use spaces to decide where a conversation appears and who can participate. Start simple; you can add contextual spaces later.
Storefront
Use Studio to make the customer experience match your theme. Changes stay in preview until you save them.
Need a hand?
Open the SpeakingOf Support chat inside the app. It creates a private support conversation with the SpeakingOf team.