SpeakingOf

Conversations that belong in your store.

Turn questions into useful conversations, give customers a better support path, and build a community around the products they already came to discover.

Works with your Shopify store · No separate customer account · Set up in minutes

your-store.com
NorthShopJournalAbout
NEW ARRIVALEveryday knit

Soft cotton for everyday wear.

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Ask anything before you buyUsually replies within a few hours
•••
Will this work for warmer days too?
Yes — the knit is breathable and lightweight. Most customers wear it well into spring.
Write a message…↑
Support, where it matters
✓ Ready in your Shopify Admin
One appfor support and community
In-themeon your Shopify storefront
14 daysto try every core workflow

Built around real customer moments

One calm place for the conversations your store already needs.

SpeakingOf is not another generic inbox bolted onto Shopify. It is made for the storefront, the customer account, and the context of what someone is looking at.

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Community spaces

Let customers help each other make better decisions.

Create a global conversation or focused spaces for products, collections, pages, blog content, and more.

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Storefront support

Give questions a clear path to an answer.

Keep customer conversations in a focused Inbox, with notes, statuses, search, and order context when your team needs it.

Customer question · Open
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Your storefront, your voice

Make it feel like it was always part of your theme.

Set the launcher, layout, colors, content, access, and preview states from one visual Studio.

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Trail jacketProduct conversation
A

Does this run small through the shoulders?

S

It has a relaxed cut. If you are between sizes, most buyers stay with their usual size.

J

I have broad shoulders and my normal size fits comfortably.

ABOUT THIS SPACETrail jacketProduct conversations stay connected to the things customers are viewing.
32 participants

Context, not clutter

Customers should not have to leave the product to get a useful answer.

SpeakingOf can open the right conversation in the right storefront context. Product, collection, page, article, custom and global spaces each have a clear reason to exist.

  • Product & collection spacesKeep questions close to discovery.
  • Global & support conversationsGive every store a practical starting point.
  • Private access controlsChoose who can view and participate.

Your Shopify Admin workspace

Every customer moment has a clear place to manage it.

SpeakingOf lives inside Shopify Admin. Start on Home, then move between the areas below as your store needs more structure.

01Home

See what needs attention and finish launch essentials.

 02Inbox

Reply, add private notes, track status, and use order context.

 03Spaces

Choose where conversations appear and who can join them.

 04Storefront

Shape the launcher and chat experience before publishing.

 05Moderation

Keep customer conversations useful and respectful.

 06Analytics

Understand conversations, engagement, and product outcomes.
See the complete admin guide

Designed for self-serve setup

From install to first conversation in a few clear steps.

  1. 01

    Install SpeakingOf

    Add the app to your Shopify store and start your free trial.

  2. 02

    Turn on your storefront launcher

    Enable it in your live theme and make it match your store.

  3. 03

    Start with the conversations you need

    Use global and support, then add contextual spaces when you are ready.

Built for your next customer question

Make your storefront more helpful, without making it noisier.

Try SpeakingOf with a 14-day free trial. Choose the plan that fits your store when you are ready.

Start your 14-day free trial

Questions, answered

What merchants usually want to know first.

Does SpeakingOf work inside my Shopify storefront?+

Yes. SpeakingOf adds a storefront launcher and chat experience through your Shopify theme, while configuration and Inbox live in Shopify Admin.

Do I need a separate account for my customers?+

No. SpeakingOf works with the customer identity Shopify already provides. You can also choose how guest participation works for your store.

Can I start simple and add more spaces later?+

Yes. Start with global and support conversations, then add product, collection, page, article, or custom spaces as they become useful.

Can I match SpeakingOf to my brand?+

Yes. The Storefront Studio gives you control over layout, launcher, colors, copy, access settings, and preview states before you publish changes.