SpeakingOf - storefront conversations for Shopify

Conversations that belong in your store.

Turn questions into useful conversations, give customers a better support path, and build a community around the products they already came to discover.

Install on Shopify See plans and pricing

Storefront chat · Shopify customer identity when available · Configuration in Shopify Admin

your-store.com
NorthShopJournalAbout
NEW ARRIVALEveryday knit

Soft cotton for everyday wear.

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Ask anything before you buyStorefront conversation
•••
Will this work for warmer days too?
Your store team can answer product questions here.
Write a message...↓
Support, where it matters
✦ Ready in your Shopify Admin
One appfor community and support
In-themeon your Shopify storefront
Shopify appconfigured in Shopify Admin

Storefront conversations

One place for the conversations in your store.

SpeakingOf connects storefront conversations, Shopify customer identity when available, and the context of the page a customer is viewing.

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Community spaces

Give customers a place to ask each other questions.

Create a global conversation or focused spaces for products, collections, pages, blog content, and more. On Growth and Pro, trusted customers can help lead the conversation directly from chat.

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Storefront support

Route questions to a conversation.

Keep customer conversations in a focused Inbox, with notes, statuses, search, and order context when your team needs it.

Customer question · Open
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Your storefront, your voice

Configure the storefront experience for your theme.

Set the launcher, layout, colors, content, access, and preview states from one visual Studio.

Explore customer communities

Plans and pricing

Start with the conversations your store needs now.

Every plan starts with a 14-day free trial. Billing, plan changes, and approvals stay securely in Shopify.

Core

$24/ month

A clear, helpful place for customers to start talking.

  • Global community and supportGive broad questions and private help a natural home.
  • Three product conversationsStart where customer intent is already highest.
  • SpeakingOf Inbox in Shopify AdminRead and reply to customer conversations without leaving Shopify.
  • Two curated color presetsChoose SpeakingOf Green or Warm Sand while keeping the recognizable SpeakingOf chat.
  • One current storefront designEvery store has one live chat design that is saved directly to the storefront.
  • 30 days of analyticsSee the questions and engagement that matter.
Install on Shopify

Growth

$69/ month

Bring conversations to every product and keep the team in flow.

  • Everything in CoreKeep every foundation from your existing setup.
  • Conversations on every productLet each product page answer the question it creates.
  • Shopify product recommendationsShow up to three related or complementary products in a product conversation.
  • Saved replies, moderation, polls, and office hoursHelp the team answer consistently, keep the community useful, and invite focused customer feedback.
  • Storefront moderatorsLet trusted customers reply as your brand and moderate chat without a Shopify Admin seat.
  • Storefront branding, color, and saved designsChoose ready-made chat, color, and launcher settings, or set colors that match your storefront.
  • Two saved design alternativesKeep two complete Studio designs alongside the current live storefront design for campaigns or seasonal changes.
  • Join a multi-store workspaceConnect this store to an existing workspace when your business runs more than one storefront.
  • 180-day analytics and attributionSee engagement and product outcomes over time.
Install on Shopify

Pro

$149/ month

The full SpeakingOf workspace for a tailored, multi-store experience.

  • Everything in GrowthRetain every product, team, and Studio capability.
  • Custom and invited customer spacesCreate custom destinations or conversations for selected customer groups.
  • Access, approval, and media moderationUse customer facts to control access, approve messages before they appear, and review media safely.
  • Storefront community adminsGive trusted customers full community admin controls directly in chat, alongside moderators.
  • Full Studio builder and custom SVGBuild the launcher and chat layout from components, then add custom SVG and animation.
  • Five saved design alternativesKeep five reusable complete Studio designs alongside the current live storefront design.
  • Analytics export and full attributionExport analytics and trace conversation touchpoints through product outcomes.
  • Own a shared workspace for up to three storesConnect up to three stores and manage eligible shared spaces with store-scoped history.
  • Priority SpeakingOf supportUse the priority support channel for your SpeakingOf workspace.
Install on Shopify

Choose a plan from inside SpeakingOf after installation. You can change plans later as your store grows.

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Trail jacketProduct conversation
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Does this run small through the shoulders?

S

Ask your store team about product fit and sizing.

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Product conversations can include customer replies.

ABOUT THIS SPACETrail jacketProduct conversations stay connected to the things customers are viewing.
Product conversation

Storefront context

Keep conversations connected to the product page.

SpeakingOf can open the right conversation in the right storefront context. Global, product, collection, page, article, and custom spaces each have a clear reason to exist when available on your plan.

  • Product & collection spacesKeep questions close to discovery.
  • Global & support conversationsUse conversations that are not tied to one product.
  • Private access controlsChoose who can view and participate.

Your Shopify Admin workspace

Every customer moment has a clear place to manage it.

SpeakingOf lives inside Shopify Admin. Start on Home, then move between the areas below as your store needs more structure.

01Home

See what needs attention and finish launch essentials.

 02Inbox

Reply, add private notes, track status, and use order context.

 03Spaces

Choose where conversations appear and who can join them.

 04Storefront

Shape the launcher and chat experience before publishing.

 05Moderation

Keep customer conversations useful and respectful.

 06Analytics

Understand conversations, engagement, and product outcomes.
See the complete admin guide

Setup

Install the app, enable the launcher, and configure spaces.

  1. 01

    Install SpeakingOf

    Add the app from the Shopify App Store.

  2. 02

    Turn on your storefront launcher

    Enable it in your live theme and make it match your store.

  3. 03

    Start with the conversations you need

    Use global and support, then add contextual spaces when you are ready.

Storefront conversations for Shopify

Explore how SpeakingOf works in a Shopify store.

Review the product overview and the setup guide.

Install on Shopify Explore SpeakingOf

Questions, answered

What merchants usually want to know first.

Does SpeakingOf work inside my Shopify storefront?+

Yes. SpeakingOf adds a storefront launcher and chat experience through your Shopify theme, while configuration and Inbox live in Shopify Admin.

Do I need a separate account for my customers?+

No. SpeakingOf works with the customer identity Shopify already provides. You can also choose how guest participation works for your store.

Can I start simple and add more spaces later?+

Yes. Start with global and support conversations, then add product, collection, page, article, or custom spaces as they become useful.

Can I match SpeakingOf to my brand?+

Yes. Every plan has one current storefront design. Growth and Pro add more branding, saved design alternatives, and Studio controls before you publish changes.